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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.clevrgear.com (the “Site”). 


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.  Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.  We refer to this automatically-collected information as “Device Information”. 


We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.  For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.  Examples of cookies that the Site may use:
    • Cookies that are required for the operation of our website (for example: e-billing services). 
    • Analytical cookies for website optimization (evaluates how visitors interact with our website). 
    • Functional cookies to maintain the visitor’s preferences (for example: language, region, etc).
    • Targeting cookies for advertising purposes. We may also share this information with third parties for this purpose.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your first name, last name, billing address, shipping address, payment information (including credit and/or debit card numbers), email address, and phone number. We refer to this information as “Order Information”.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information



HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

  • Communicate with you; 
  • Screen our orders for potential risk or fraud; and 
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.  You may opt-out of receiving any of these communications from us by selecting the unsubscribe link provided in the  emails we send.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also use Device Information to help provide advertisements that are most contextually relevant to the recipient.



SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  Examples of third parties the we may use are referenced below:

  • Shopify is used to power our online store.  You can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy
  • Companies and individuals that will coordinate the delivery of our products to you, such as suppliers, payment processors/financing providers, customer services, logistics professionals, and shipping & delivery services.
  • Government and law enforcement agencies, to comply with a legal process, subpoena, order, or other legal or regulatory requirement
  • Legal consultants, to enforce our Terms of Use or other policies, to pursue legal advice,  and/or to defend legal claims.
  • Professional marketing companies and advertising consultants.
  • Google Analytics to help us understand how our customers use the Site.  You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
  • Facebook Analytics, to help us understand how our customers use the Site (https://analytics.facebook.com/).


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. 



BEHAVIORAL ADVERTISING  

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work


You can opt-out of targeted advertising by using the links below: 


Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/. 



DO NOT TRACK  

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 



YOUR RIGHTS  

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.  If you would like to exercise this right, please contact us through the contact information below. 


Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States. 



DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records, unless and until you ask us to delete this information. 



CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 



MINORS

The Site is not intended for individuals under the age of 18 years. 



CONTACT US 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@clevrgear.com or by mail using the details provided below: 


ClevrGear
[Re: Privacy Compliance Officer]
25 Bank Street
Suite 202D
White Plains, NY 10606, United States